Terms and Conditions

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The legally valid text is the Dutch version

Terms and Conditions

Woodhobby Gunter Naudts

01/05/2024

These conditions apply to all deliveries and services of Woodhobby Gunter Naudts. By placing an order you agree to the terms below and are responsible for your purchase.

Woodhobby Gunter Naudts is located at J. Verheesstraat 3 3950 Kaulille Belgium

Company number: 0822.454.189

VAT number: 0822.454.189

IBAN BE29 9134 9022 1664

Prices

All prices are discussed in advance and communicated in euros. The prices are always exclusive of shipping costs, including VAT. Prices are subject to sudden increases in raw material prices.

Customer Card

The Woodhobbygn.be customer card is available from today (January 2026).

How does it work?

Subscribe to the newsletter and follow a Woodhobbygn.be social media channel.

With every purchase, 5% of the purchase amount will be engraved on the card.

After 10 purchases, the card is full, and you are entitled to a discount on the total amount (10 x 5% of purchases) on your next purchase. You can also choose to add something of the same value to the card.

If the amount cannot be withdrawn all at once, the remaining amount will be engraved on it once, which you can then redeem on your next purchase.

The customer card is only valid for private individuals, not valid on discounted products.

Liability

All items sold by Woodhobby Gunter Naudts are described as accurately as possible. After design, confirmation is usually required from the customer before the item is actually made. Natural materials are used. The outcome of coloring the wood depends on the type and density of the wood and can never be used as a reason for canceling an order.

Woodhobby Gunter Naudts cannot be held liable for any damage resulting from the use of products offered on my website.

Right of withdrawal

The right of withdrawal is only valid on non-personalized goods.

Non-personalized goods are defined as:

Goods that can be sold after return without any changes.

e.g.: wooden key ring with flower

Personalized goods are defined as:

Goods on which a proper name, date or other personal preferences are present

e.g.: wooden key ring with "this key is the property of Peter"

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount excluding shipping costs. The costs for returning from your home to Woodhobby Gunter Naudts are at your own expense. Consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product is damaged or the packaging is damaged more than is necessary to sell the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.

To exercise this right, please contact Woodhobby Gunter Naudts. The order amount due will be refunded within 14 days after receipt of your return.

Damage/Error or shortage

If there is damage or an error/shortage during delivery, the consumer must report this within 5 days of delivery of the goods with clear photos and stating the order number. Without this information, a complaint will not be processed.

Terms of payment

Goods are paid for upon collection.

Invoices are payable within 14 days after the shipping date.

Delay interest will be charged from 1 month after the invoice date or 3% per month on the invoice amount.

A general compensation of 10% of the invoice amount will be charged.

Administrative expenses will be charged at a flat rate of 10 euros.

Privacy

All private data will only be used for the processing and shipping of the order and will never be made available to third parties.

Newsletter

The newsletter is sent monthly via email on the 21st of the month.

Promotions (discounts, double savings deals, etc.) listed in the newsletter are only valid for subscribers.

The newsletter will also be posted on the website, but without the promotions.

If you wish to unsubscribe, you can do so via email with a brief explanation (if you wish), and your email address will be completely deleted from our files, or you can unsubscribe via the website.

Your email address is on file and will only be used for this newsletter or other messages. Your email address will be handled and stored with care; it will never be misused, shared, or sold.

Woodhobby Gunter Naudts J. Verheesstraat 3 3950 Kaulille Belgium

Company number: 0822.454.189

VAT number: 0822.454.189

IBAN BE29 9134 9022 1664