The text below has been translated with Google translate
The legally valid text is the Dutch version
Shipping
We will ship your placed and paid order within a reasonable period agreed in advance, unless it is out of stock. Then this will be discussed with you.
Delivery times
Bpost has a delivery time of 1 working day for packages delivered in Belgium.
Woodhobby Gunter Naudts is not responsible for any delays in your delivery by BPost after shipping.
Belgium (BPost prices 2024)
Letter 0 - 100 g € 3.50
Delivery Package, up to 2kg, to your home €6.65 with warranty €8.05
Delivery Package, up to 2kg, at postal point* €5.00 with guarantee €6.40
*preferred postal point may be mentioned in the comments of your order, otherwise standard postal point selection based on your zip code, no delivery to cubee. BPost prices apply and can be found here. Woodhobby Gunter Naudts is not responsible for interim price adjustments by BPost.
Woodhobby Gunter Naudts will pack your package as well and safely as possible and is therefore not responsible for any damage to your package or goods caused by BPost or its subcontractors.
International (BPost 2024 prices)
International packages are also sent via BPost
Letter 0 - 100 g €8.34
Delivery Package, up to 2kg €16.00 with warranty €16.50
BPost prices apply and can be found here. Woodhobby Gunter Naudts is not responsible for interim price adjustments by BPost.
Woodhobby Gunter Naudts will pack your package as well and safely as possible and is therefore not responsible for any damage to your package or goods caused by BPost or its subcontractors.
Collection Collection is preferred, especially for fragile and large goods. You can pick up at J. Verheesstraat 3 in Kaulille as soon as you have received confirmation that your order is ready.
By appointment only.
Returns policy by BPost If your order is returned to sender by Bpost (for whatever reason), we will no longer contact you as a customer. You have 14 days after receiving the return from us to contact us if you want to have the order resent. You will pay the additional shipping costs + an administrative fee of €5.00.
If you do not want to have the order sent back, Woodhobby Gunter Naudts will invoice the personalized order, together with the shipping costs and an administrative cost of € 5.00. For non-personalized orders, Woodhobby Gunter Naudts will only invoice the shipping costs and an administrative cost of € 5.00.
If payment was made in advance, the difference will be invoiced or refunded.