Privacy policy

The text below has been translated with Google translate

The legally valid text is the Dutch version

Privacy policy

01/05/2024

Your personal information is shared with Woodhobby Gunter Naudts for optimal service.

Where this Privacy Policy refers to 'personal data', this means the information you provide about yourself, such as your name, address, email address and telephone number, but also products you have purchased or, for example, emails you send to us. you sent.

By providing your personal data, you declare that you have taken note of this Privacy Policy and you also expressly agree to it, as well as to the processing itself.

If you have any questions after reading this, please let us know.

General

Woodhobby Gunter Naudts complies with the “Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data”, as amended by the Act of 11 December 1998 as well as the anti-spam provisions of Book the “law of the electronic economy”. Woodhobby Gunter Naudts also complies with the European Regulation 2016/679 of April 27, 2016 on the protection of personal data through its current Privacy Policy.

What data is collected and why?

You share data in different ways. Data received from you, but also from other collected data. For example, information about your visit to the website.

You are not obliged to release your personal data, but understand that the provision of certain services may become impossible if you refuse processing. You are solely responsible for the accuracy of that data.

Woodhobby Gunter Naudts will only use the collected personal data for the following purposes:

Anonymous data

This is data that you share without registration: IP address, surfing behavior, origin, search terms. This data is used to maintain and improve the website. This means that personal data is included in anonymous statistics, from which the identity of specific persons or companies cannot be determined, with the legal basis being the legitimate interests of Woodhobby Gunter Naudts to continuously improve its website and services.

Cookies

The website also uses cookies that collect a number of personal data with your explicit prior consent as the legal basis. This data is used to maintain and improve the website. For the provisions regarding the use of cookies, see the cookie policy.

Order or reserve

Your name, email address, address(es), payment details and telephone number are required for your order or reservation. These are necessary for the delivery and invoicing of products ordered by you, with the legal basis for providing a service that you have requested. The information is used to deliver your order, to keep you informed about your order or reservation or to contact you with questions or comments about your order. This data is also used to make statistical and general analyzes of your purchasing behavior, as well as for profiling purposes.

Fraud

Your payment details can be used to detect fraud and other irregularities.

Matches

Woodhobby Gunter Naudts sometimes organizes interesting competitions for its customers. In order to participate in a competition, certain personal information is sometimes required from you, such as your name, address, e-mail address and telephone number. This personal data will only be used to properly conduct the competition and announce the prize winner(s). The response to advertising campaigns is also measured in this way. Your explicit prior consent is always the legal basis for this. The requested information will always be indicated in advance in the competition conditions.

Your opinion

To continue to improve our services, I would like to hear your opinion. Contact Woodhobby Gunter Naudts for your positive or negative feedback on my services. This feedback may be mentioned on the website, anonymously or otherwise, unless you explicitly indicate that you do not agree with this.

Customer service

In order to help you properly when you contact Woodhobby Gunter Naudts, your personal data such as name, address, e-mail address, order number and telephone number are requested. All e-mail communications with Woodhobby Gunter Naudts are kept, as well as chat conversations and data about the telephone conversation with you. If a telephone conversation is recorded, we will inform you in advance. This information is only used to answer your question as well and quickly as possible and to improve our services, with the legal basis for providing a service that you requested.

Marketing

The personal data will also be used for direct marketing, unless you have expressly refused. You can always report if you no longer wish to receive the marketing emails. If you are already included in the mailing list for receiving marketing material in paper and/or electronic form, Woodhobby Gunter Naudts may use your data to send marketing and other material relating to Woodhobby Gunter Naudts, its products and/or services. Woodhobby Gunter Naudts can use the information you provide to update saved documents. This consent can be withdrawn at any time, without justification, by responding to a promotional email message or by contacting Woodhobby Gunter Naudts

Who has access to your data?

Only Woodhobby Gunter Naudts has access to your personal data.

Transfer to third parties

Certain information is required in order to ship your goods to you. These are shared for this purpose only (shipping label).

We may also, in rare cases, pass on your data if we are obliged to do so by certain laws, regulations and/or case law. It may happen that Woodhobby Gunter Naudts must disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. In that case, we will make reasonable efforts to inform you in advance, unless this is subject to legal restrictions.

Woodhobby Gunter Naudts will not sell, rent, distribute or otherwise make your personal data commercially available to third parties, except as described above or without your prior permission.

Duration of processing

The personal data are stored and processed for a period that is necessary in accordance with the purposes of the processing and in accordance with the contractual relationship between you and Woodhobby Gunter Naudts.

Consult, update or delete your data.

When you become a customer of Woodhobby Gunter Naudts, certain data is stored. You therefore also have a number of rights with regard to this data.

Right of access and inspection

You have the right to inspect your personal data free of charge at any time, as well as the use that Woodhobby Gunter Naudts makes of your personal data.

Right of correction, deletion and limitation

You are free to decide whether or not to share your personal data with Woodhobby Gunter Naudts. In addition, you always have the right to request that your personal data be corrected, supplemented or deleted. You may also request to limit the processing of your personal data. You acknowledge that if you refuse a communication or request to delete personal data, certain services and products will not be available.

Right to object

You also have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case you do not have to give reasons.

Right of free data transfer

You have the right to obtain your personal data processed by Woodhobby Gunter Naudts in a structured, common and digital form and/or to transfer it to other controllers.

Right to withdraw consent

To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.

Exercising your rights

You can exercise your rights by sending a clear request by registered letter to: Woodhobby Gunter Naudts J. Verheesstraat 3 3950 Kaulille Belgium This request clearly states what you wish to know, correct or delete. If you wish us to delete your data, you must also provide specific reasons for this. This request must be signed and dated and include a copy of the front of your identity card. If these conditions are met, Woodhobby Gunter Naudts will respond to your request as quickly as possible and notify you about this. If you exercise your right of access, Woodhobby Gunter Naudts will provide you with the most complete overview of your data. It is possible that some personal data from classic backup files, log, history or archive files are not included in this overview. This data is not part of the currently processed personal data and is therefore not immediately available and cannot be provided. They are removed from these files according to standard processes.

Right to file a complaint

You have the right to file a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy Drukpersstraat 35 1000 Brussels Tel +32 (0)2 274 48 00 Fax +32 (0)2 274 48 35 e -email: commission@privacycommission.be. This does not affect a provision before a civil court. If you suffer damage as a result of the processing of your personal data, you can file a claim for damages.

Your data is safe and confidential with us.

We have developed security measures that are adapted at a technical and organizational level to prevent the destruction, loss, falsification, modification, unauthorized access or notification to third parties of personal data collected in error, as well as any other unauthorized processing of this information. Under no circumstances can Woodhobby Gunter Naudts be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.

You are solely responsible for the use made from the website of your computer, IP address and your identification data, as well as for their confidentiality.

Cookies

The website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us to provide you with a better user experience when you visit our website and also allows us to optimize our website.